
Hi, I’m Ben Jordan, a product manager and designer. I build AI products that keep a person in the loop: the model hands anything it isn’t sure of to that person instead of guessing. I’ve worked that way on IBM’s webMethods integration platform, at a Y Combinator company I co-founded and in a Cornell lab that works with Anthropic Research.
Looking for a product management or product design internship for Summer 2027.
It started at sixteen, with vintage clothes: I ran Hillside Trends alone, around school, across five storefronts.
In the summer of 2025 I joined Ventura as its second person. Orders reached distributors as faxes, spreadsheets and the odd napkin; I decided nothing would go into their ordering system until a person cleared every line our agent flagged.
The next summer I was the first test user of FlowPilot, an IBM prototype that turns plain English into a working integration. Two weeks in, I told my manager I couldn’t say what I was adding. He gave it one more week. That week I found the platform’s buried rules for building flows. Then I walked the senior product managers through the legacy platform, and FlowPilot became a top priority.
Now, at Cornell’s Future of Learning Lab, I design the path that gets a nervous first-timer into a live call with AI coworkers. They jumped in at mid-thought pauses; I fixed that, and false cut-offs in the live test set fell from 22 percent to zero.
Outside of work I lead an eight-person studio making Flikr, a game where you play a lamp. I build tools for drummers because I am one. Otherwise I’m probably on a trail, running for longer than is reasonable.
I grew up in Wellsville, New York; the scene behind these words is home.